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#RightsOnFlights campaign takes off

31 March 2023

TV presenter Sophie Morgan and MP Marion Fellows have been joined by the charity Disability Rights UK in demanding that the Government gives the Civil Aviation Authority more powers to fine airlines and other companies who fail in their obligations to support disabled travellers.

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15-minute care visits?

31 January 2023

Despite national guidance that 15-minute care visits are ‘not usually appropriate’, amazingly the latest Ombudsman’s investigation in Warrington was triggered by a complaint about visits that only lasted for three minutes.

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